Privacy policy

Last updated: May, 8, 2024

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This Privacy Policy includes important information about your personal data and we encourage you to read it carefully. By accessing and using our website, you agree to these terms, which form a binding legal agreement between you (the user) and Charliecustard Builds.

About Charliecustard Build's Privacy Policy

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Website. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Charliecustard Builds does not knowingly collect or solicit Personal Information from anyone under the age of 18 or knowingly allow such persons to register. If you are under 18, please do not attempt to register for the Website or send any information about yourself to us, including your name, address, or email address. No one under the age of 18 may provide any personal information to Charliecustard Builds in any way possible on this website. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact our support team.

Information Provided to Charliecustard Builds

We receive and brand any information you knowingly provide to us. For example, during the registration process, we collect Personal Information such as your name, username, email address, IP address, location, and other browser information. We may collect other Personal Information you provide us through your use of our services, such as the data you submit through downloading our content.

Information Collected Automatically

Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested. Some of this automatically collected information may or may not be Personal Information, depending on whether it is personally identifiable in nature or not.

“Cookies” are identifiers we transfer to your computer through your browser that allow us to recognize your browser and tell us how and when pages in our site are visited and by how many people. You may be able to change the preferences on your browser to prevent or limit your computer’s acceptance of cookies, but this may prevent you from taking advantage of our Website’s best features. When we collect usage information (such as the numbers and frequency of visitors to our site), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often customers use parts of the Website, so that we can make the Website appealing to as many customers as possible. We may also provide this aggregate information to our partners so that they can understand how often people use their services and our Website and can provide you with an optimal online experience. We never disclose aggregate information to a partner in a manner that would identify you personally.

Sharing Information

We share your Personal Information with third parties only as described below. Some of these third parties require this personal information in a personally identifiable format as necessary to fulfil their service.

Agents – We employ other companies and people to perform tasks on our behalf and may need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. For example, if you were to engage in a credit card transaction via the Website, we would need to allow a credit card processing company to verify the transaction.

Analytics – We send personal information to data processors often in aggregate format to help us monitor usage and improve our experience & service.

Personalised Marketing – We send personal information to automation tools that help us send you relevant and timely marketing communication.

Business Transfers – We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Also, if we (or substantially all of our assets) are acquired, or if we go out of business or enter bankruptcy, Personal Information would be one of the assets transferred to or acquired by a third party.

Protection of Charliecustard Builds and Others – We may release Personal Information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Charliecustard Builds, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent – Except as set out above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

Security

Your account is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.

We aim to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site, either from the Website or one of our emails, you should read that site’s privacy policy.

Right to Erasure

You may have a right to request that We delete the personal information We hold about you at any time, and We will take reasonable steps to delete Your personal information from Our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of the Site or products and services.

To request deletion of personal information please contact [email protected]

Unsubscribe – If you do not wish to receive email or other mail from us, contact our support team or, if applicable, unsubscribe by clicking the unsubscribe button at the bottom of an email. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Website, and you are responsible for reviewing such legal notices for changes.

Changes to our Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to this Privacy Policy, we will notify you by posting an announcement on our Website or, if appropriate, sending you an email. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.

Questions or Concerns

If you have any questions or concerns regarding our privacy policies, please contact our support team ([email protected]). We will make every effort to resolve your concerns.

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